Welcome to Vivo Education! These Terms and Conditions ("Terms") govern your access to and use of the Vivo Education website and services. By using our website and purchasing our products, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using the Vivo Education website (the "Site") and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you are not authorized to use the Site or services.
2. Use of Services
2.1 Eligibility
You must be at least 13 years old to use the Vivo Education services. If you are under 18, you must have the consent of a parent or guardian to use the services.
2.2 Account Registration
To access certain features of the Site, you may need to create an account. You agree to provide accurate, complete, and current information when registering for an account, and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3 License to Use Content
Vivo Education grants you a limited, non-exclusive, and non-transferable license to access and use our test packs and study resources for personal, non-commercial purposes. You may not copy, modify, distribute, or sell any content from the Site without our express written permission.
3. Payment and Purchases
3.1 Pricing
The prices for our test packs and other services are clearly listed on the Site. We reserve the right to change prices at any time without prior notice. All prices are in AUD and are subject to applicable taxes.
3.2 Payment Methods
We accept various payment methods, including credit cards and other payment platforms. By purchasing a test pack, you authorize us to charge the applicable amount to your selected payment method.
3.3 Refunds
We offer refunds only in certain cases, as specified in our Refund Policy. If you are dissatisfied with a purchase, please contact our customer support team within 7 days of purchase to request a refund.
4. User Conduct
You agree to use the Site and services only for lawful purposes. You must not:
- Violate any applicable laws, regulations, or third-party rights.
- Upload, transmit, or distribute any harmful, offensive, or unlawful content.
- Attempt to interfere with the Site’s functionality, security, or performance.
- Impersonate another person or entity or misrepresent your affiliation with any entity.
5. Privacy and Data Protection
Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection, use, and sharing of your personal information as outlined in the Privacy Policy.
6. Intellectual Property
All content on the Site, including text, images, graphics, logos, and software, is the property of Vivo Education or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any content without our permission.
7. Limitation of Liability
Vivo Education will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or services, including but not limited to loss of data, loss of profits, or business interruption. Our liability will not exceed the total amount you paid for the test pack or service in question.
8. Indemnification
You agree to indemnify, defend, and hold harmless Vivo Education, its employees, officers, agents, and affiliates from any claims, losses, or damages arising out of your use of the Site, violation of these Terms, or infringement of any rights of third parties.
9. Termination
Vivo Education reserves the right to suspend or terminate your access to the Site and services at any time, without notice, for violation of these Terms or any unlawful activity. Upon termination, your rights to use the services will immediately cease.
10. Modifications to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Last Revised" date. It is your responsibility to review these Terms periodically to stay informed about any changes.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in New South Wales.
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
- Email: support@vivoeducation.com
Last Revised: January 2025
