At Vivo Education, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information:
1.1 Personal Information
This includes information you provide directly to us when you sign up for an account, purchase test packs, or contact us. Personal information may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely)
1.2 Usage Data
We automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Pages visited
- Time spent on each page
- Click-through actions
This information helps us improve the user experience on our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide you with access to our test packs and study resources
- To process your orders and payments
- To communicate with you regarding your account, test results, and other updates
- To personalize your experience on our website
- To improve the functionality and content of our website
- To send you promotional offers and marketing communications, if you've opted in
3. How We Protect Your Information
We implement various security measures to ensure the protection of your personal information. All sensitive data, such as payment details, are encrypted using SSL (Secure Socket Layer) technology. We also use industry-standard security protocols to safeguard your information from unauthorized access, alteration, or destruction.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors or email marketing platforms. These third parties are contractually obligated to keep your data confidential and secure.
We may also disclose your information if required by law or to protect our rights or the safety of others.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of receiving marketing communications
- Withdraw consent for the processing of your personal data
To exercise any of these rights, please contact us at support@vivoeducation.com.
6. Cookies
Our website uses cookies to enhance your browsing experience and analyze site usage. Cookies are small text files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last Updated" date. We recommend checking this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
- Email: support@vivoeducation.com
Last Updated: January 2025
